Contact & Support
Get in touch with our support team.
Email Support
We typically respond within 24 hours
Live Chat
Available weekdays 9am–5pm NZST
Other Ways to Reach Us
Complaints: If you have a complaint, please email us at support@flowcrypto.co.nz with the subject line “Formal Complaint”. We aim to acknowledge all complaints within 2 business days and resolve them within 20 business days.
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM NZST. We are closed on New Zealand public holidays.