Verification and limits
Verification Requirements in New Zealand
Verification includes account details, tax-residency information and a hosted identity check with ID and liveness evidence.
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Flow Crypto collects account, identity, address, tax-residency and intended-use information before enabling verified trading.
The identity stage uses Didit's hosted flow for document scanning, face matching and liveness evidence, followed by Flow Crypto review.
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Information you enter, permalink
- Legal name and date of birth.
- Residential address and citizenship information.
- Intended use, source-of-wealth category, occupation and income range.
- Tax-residency information, including an IRD number where required by the flow.
- A current email address for account verification and notices.
Hosted identity check, permalink
When you start the identity stage, Flow Crypto creates a hosted Didit session. Follow the provider's instructions to capture the requested identity document and complete face and liveness checks.
Use your own identity document and make sure the details match the profile you entered. The session may remain under review after the capture is submitted.
Ongoing verification, permalink
Verification is not necessarily a one-time event. Flow Crypto may request updated information or evidence when account details change or when it is required to process an order safely and lawfully.
Requests shown inside the authenticated dashboard are the source of truth for what your account still needs. Public Help content does not disclose internal monitoring rules or thresholds.