Verification and limits
Account Limits
Check the limits on your verified account and learn what is needed before a higher tier can be approved.
Last updated
At a glance
Your dashboard shows the live single-order, rolling 24-hour and rolling 30-day limits for your verified tier.
A KYC Level 2 upgrade takes effect only after the enhanced source-of-funds and source-of-wealth review is approved.
Where to find your current limits
Your signed-in Verification & limits page is the source of truth for the single-order, rolling 24-hour and rolling 30-day limits currently applied to your account.
Usage includes qualifying buy, sell and swap activity. Cancelled or failed activity is handled according to the platform's recorded status, so use the remaining amounts displayed in the dashboard rather than calculating from bank payments alone.
View Verification & limitsVerified account tiers
An unverified account cannot place a normal order. Completing identity verification establishes KYC Level 1 and the live limits shown for that account.
KYC Level 2 is the enhanced tier. It requires approved source-of-funds and source-of-wealth information and supporting evidence; starting an application does not increase limits until approval is recorded.
How to request higher limits
- 1Start the requestOpen Verification & limits and choose the option to upgrade to KYC Level 2.
- 2Complete the formDescribe the purpose of the account, your sources of funds and, where requested, your sources of wealth.
- 3Upload evidenceUse documents that match the categories and explanation entered in the form.
- 4Wait for a decisionYour existing approved limits remain the source of truth while the application is reviewed.
Source of funds and source of wealth
Source of funds is where the money used for transactions came from, such as employment income, business income, investments, a property sale, inheritance, a gift or another source offered in the form.
Source of wealth is how your wider wealth accumulated over time, such as salary and savings, business ownership, property, investments, inheritance or retirement funds.
See the current evidence categoriesIf more information is requested
Open the authenticated verification page and respond to the current request. Add documents that address the specific gap and keep the explanation consistent with the sources already selected.
Flow Crypto may be unable to explain internal monitoring or reporting decisions, but support can clarify what customer evidence the workflow is asking you to provide.
Contact support