OTC desk · NZ$200k+ · Direct support
Large crypto orders, handled directly.
Buying or selling NZ$200k or more? Our New Zealand team supports you from quote to settlement, with clear pricing and delivery to or from your own wallet.
All OTC orders are subject to verification, source-of-funds and source-of-wealth checks, availability and final quote confirmation.
- Order size
- NZ$200k+
- Assets
- Every crypto Flow supports
- Response
- Within one business day
Built for larger buyers and sellers.
The standard app is designed for everyday orders. Larger trades deserve a more careful process, with a person confirming the details at every step.
Individuals
Long-term buyers and sellers who want a person to guide a larger order.
Trusts and family entities
Purchases or sales made through a trust or family structure.
Companies
Treasury allocations, larger disposals or balance-sheet purchases.
Existing holders
Selling a larger position with a managed process and NZD settlement.
Why use the Flow OTC desk?
A practical service, not a luxury finance product. We confirm the process, price the order and check your crypto or NZD reaches the right place.
Why self-custody mattersDirect team support
Work with our New Zealand team from first contact to settlement.
A quote before you commit
We confirm the price and settlement details before anything is executed.
Buy or sell
Use the desk to acquire or dispose of any asset Flow supports.
Settlement handled with you
Payment instructions, timing and wallet details are agreed up front.
Delivered to your wallet
Crypto goes to a wallet you control. Flow does not hold it for you.
How the OTC desk works.
- 01
Send a request
Tell us whether you want to buy or sell, which asset, the approximate size and your timing.
- 02
Complete any checks
We confirm what verification is needed for your account, the order size and how you are transacting.
- 03
Confirm the quote
We agree the price, payment instructions, destination wallet and timing with you before execution.
- 04
Execute and settle
Once the agreed conditions are met, we place the order and settle it.
- 05
Receive crypto or NZD
Buys are delivered to your agreed wallet. Sells are paid out in NZD to your verified bank account.
What we may need from you.
Requirements depend on you, the order size, your funds and how you are transacting. These checks protect you and help us meet our legal obligations.
- Identity verification for the account holder
- Source-of-funds and source-of-wealth information and evidence
- Trust, company or other entity documents, where relevant
- Proof of ownership for the destination or sending wallet
- Other context about the purpose of the transaction
Providing information does not guarantee that an order will proceed.
Planning a larger order?
Share a few details and our OTC desk will reply within one business day. You can follow the conversation from your support dashboard.
Sign in to request an OTC quote
OTC requests are linked to your verified Flow account, so our team can review your details and reply securely.
OTC questions
What is the Flow OTC desk?
A direct, person-to-person service for customers who want to buy or sell a larger amount of crypto than suits the standard app flow.
What size order qualifies?
Generally NZ$200k or more. Smaller orders are usually best placed through your Flow dashboard.
Which assets can I trade?
Any cryptocurrency Flow currently supports. Availability for a specific size and timing is confirmed with your quote.
Is the price guaranteed?
No. The final price depends on market conditions, order size, timing and liquidity. We confirm the quote with you before execution.
Do I need a Flow account?
Yes. OTC requests are linked to your verified Flow account. Larger orders may also require enhanced verification before they proceed.
Does Flow give financial advice?
No. The OTC desk is an execution and support service for customers who have already decided to buy or sell.