AML/CFT Policy
Last Updated: 20 February 2026
Flow Crypto Ltd is committed to preventing money laundering and the financing of terrorism. As a registered Financial Service Provider in New Zealand, we comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (“AML/CFT Act”) and associated regulations.
1. Our Obligations
1.1 Reporting Entity: Flow Crypto is a reporting entity under the AML/CFT Act and is supervised by the Department of Internal Affairs (DIA).
1.2 Risk Assessment: We conduct and maintain a risk assessment that identifies and evaluates the money laundering and terrorism financing risks we face.
1.3 Compliance Programme: We maintain an AML/CFT compliance programme that includes policies, procedures, and controls to detect and deter money laundering and terrorism financing.
2. Customer Due Diligence (CDD)
2.1 Identity Verification: All customers must complete identity verification before using our services. This includes providing a valid government-issued photo ID and proof of address.
2.2 Enhanced Due Diligence: We apply enhanced due diligence for higher-risk customers, including politically exposed persons (PEPs) and customers from higher-risk jurisdictions.
2.3 Ongoing Monitoring: We continuously monitor customer transactions for suspicious activity and conduct periodic reviews of customer information.
3. Suspicious Activity Reporting
3.1 We are required by law to report suspicious transactions to the New Zealand Police Financial Intelligence Unit (FIU).
3.2 We may freeze or restrict accounts where suspicious activity is detected, without prior notice to the customer.
4. Record Keeping
We maintain records of all customer identification, transactions, and suspicious activity reports for a minimum of 5 years, as required by the AML/CFT Act.
5. Staff Training
All staff members receive regular training on AML/CFT obligations, including how to identify and report suspicious activity.
6. Contact
For questions about our AML/CFT compliance, contact our Compliance Officer at support@flowcrypto.co.nz.